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⚠️ DRAFT — Not legal advice. Have an attorney review before use.
Privacy Policy
Odin's Eye Enterprises LLC · Last Updated: February 2026
This Privacy Policy describes how Odin's Eye Enterprises LLC ("OEE," "we," "us," or "our") collects, uses, stores, and protects information when you use our website at odinseyeenterprises.com (the "Platform") and our services.
1. Information We Collect
1.1 Information You Provide
- Account & Contact Information: Name, email address, phone number, business name, billing address
- Business Information: Company details, industry, systems/tools in use, workflow descriptions
- Payment Information: Credit card or bank account details (processed by Stripe — we do not store full payment credentials)
- Support Communications: Emails, chat messages, support tickets, and shared files
- Contractual Information: Signed agreements, statements of work, and related documents
1.2 Information Collected Automatically
- Usage Data: Pages visited, features used, click patterns, session duration
- Device & Technical Data: IP address, browser type, operating system, device identifiers, referring URLs
- Logs: Server logs, error logs, and AI agent activity logs
- Cookies: We use cookies for session management, analytics, and functionality
1.3 Information from Third Parties
- Payment confirmation and billing data from Stripe
- Analytics data from website analytics providers
2. How We Use Your Information
We use collected information to:
- Deliver, maintain, and improve our Services
- Process payments and manage billing
- Communicate about your account, services, and support requests
- Customize and optimize AI agent configurations
- Monitor and improve Platform performance and security
- Comply with legal obligations
- Send service updates and, with consent, marketing communications
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Stripe — Payment processing
- Cloud Infrastructure Providers — Hosting and data storage
- AI Platform Providers — AI model access (subject to their data usage policies)
- Legal Requirements — If required by law, subpoena, or court order
- Business Transfers — In the event of a merger, acquisition, or sale of assets
4. Data Storage and Security
Your data is stored on servers located in the United States. We implement reasonable safeguards including encryption in transit (TLS/SSL) and at rest, access controls, authentication, and regular security reviews. No method of electronic transmission or storage is 100% secure.
5. Data Retention
| Data Type | Retention Period |
|---|
| Account & contact info | Duration of relationship + 3 years |
| Business/project data | Duration of engagement + 3 years |
| Payment records | 7 years (tax/legal compliance) |
| Support communications | 3 years after resolution |
| Usage/analytics data | 2 years (then anonymized) |
| Server/agent logs | 1 year |
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your data, opt out of marketing, or restrict processing. Contact us at [email protected] and we will respond within 30 days.
7. Cookies
We use essential, analytics, and preference cookies. You can control cookies through your browser settings.
8. Third-Party Links
The Platform may contain links to third-party sites. We are not responsible for their privacy practices.
9. Children's Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via email or Platform notice.
11. Contact Us
Odin's Eye Enterprises LLC
1519 Northlake Parkway
Carpentersville, IL 60110
Email: [email protected]